Shipping policy

At our store, we aim to deliver your orders quickly, safely, and efficiently. Please review our shipping policy below to understand how we process and deliver your orders.

1. Shipping Methods

We offer shipping through reliable courier and logistics partners across India.

2. Order Processing Time

All orders are processed within 3 days after confirmation.

  • Orders are processed on business days only (excluding weekends and public holidays)
  • Orders placed after business hours may be processed the next business day

3. Delivery Timeframes

Once shipped, orders are typically delivered within:

👉 5-7 days depending on your location

Delivery timelines may vary based on:

  • City and pin code
  • Courier partner availability
  • External factors such as weather, strikes, or peak seasons

4. Shipping Costs

  • Shipping charges are included in product, except for COD orders.
  • Any applicable shipping fee will be displayed at checkout before payment

We may offer free shipping on pre-paid orders or promotional campaigns (for COD).

5. Order Tracking

Once your order is shipped:

  • You will receive a tracking link via email/SMS
  • You can use this link to track your order in real-time

If you do not receive tracking details, please contact us for assistance.

6. Delivery Issues and Delays

While we strive for timely delivery, delays may occur due to unforeseen circumstances such as:

  • Weather conditions
  • Logistics disruptions
  • High order volumes

If your order is delayed beyond the expected timeframe, please contact us at support.wonderstore@gmail.com, and we will assist you promptly.

7. Incorrect Address or Failed Delivery

  • Please ensure that your shipping address is accurate and complete
  • We are not responsible for delays or failed deliveries due to incorrect address details
  • Additional charges may apply for re-delivery attempts (if applicable)

8. International Shipping (if applicable)

Currently, we do not offer international shipping.

If international shipping is available:

  • Delivery timelines may vary based on destination
  • Additional customs duties, taxes, or import charges may apply and are the responsibility of the customer

9. Contact Us

For any shipping-related queries or concerns, feel free to reach out:

📧 Support.wonderstore@gmail.com